Our team have delivered project communications for over $1 billion worth of civil infrastructure, property development and demolition projects and successfully managed some of Western Australia’s most complex and contentious project environments.
We understand the complexity and pressure to manage stakeholder and community relations, especially when the complaints and issues are arriving thick and fast.
Failure to appropriately engage stakeholders and the community can impact a project’s reputation, program and cost. Our project communication services are designed to prevent poor outcomes by proactively and effectively engaging stakeholders throughout the project’s lifecycle.
We work closely with our clients to tailor communications that convey project goals and delivery steps to enhance the potential for positive outcomes, whilst ensuring minimal impact on project timeframes and cost. Our proven track record of delivering project communications builds relationships of trust and confidence with project stakeholders and clients.
Our unique community-in-design approach builds community and stakeholder confidence in the project design process, while our project communications manual and guidance notes use industry best practice to mitigate impacts and engage stakeholders during construction phases.
We measure the effectiveness of our project communication services against external sustainability frameworks, such as the Infrastructure Sustainability Council of Australia (ISCA) Stakeholder Engagement Rating Tool.
Our bespoke services include the comprehensive management of the entire project communications lifecycle or one-off tasks including